Privacy Policy

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At Shomxellath, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We collect information that you provide directly to us when you use our website, contact us, or engage with our services. This may include:

Personal identification information such as your name, email address, phone number, and mailing address when you submit inquiries through our contact form or communicate with us directly. We collect this information solely to respond to your requests and provide you with the information or services you seek.

Technical information is automatically collected when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how visitors use our website and allows us to improve our services and user experience.

How We Use Your Information

The information we collect is used for various purposes that enhance your experience and allow us to provide better services. We use your personal information to respond to your inquiries, process your requests, and communicate with you about products, services, or information you have requested.

We analyze usage patterns and trends to improve our website functionality, enhance user experience, and develop new features and services. Your information helps us understand what content and products are most valuable to our visitors.

We use technical information to maintain the security and integrity of our website, prevent fraud, and protect against unauthorized access or malicious activities. This helps us ensure a safe browsing environment for all users.

With your consent, we may send you promotional materials, newsletters, or updates about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions provided in our emails.

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

We may engage trusted third-party service providers to perform functions on our behalf, such as website hosting, data analysis, email delivery, or customer service. These service providers have access to personal information only as needed to perform their functions and are obligated to maintain the confidentiality and security of your information.

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena, court order, or legal process. We may also disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures to guard against unauthorized access to systems where we store personal data.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and provide personalized content.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. You can control cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our website.

We may also use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our website and emails. This information helps us measure the effectiveness of our content and improve our services.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

Your Rights and Choices

You have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your information, or to request data portability.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing your request.

You have the right to opt out of receiving promotional communications from us at any time. You can do this by following the unsubscribe instructions in our emails or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send you non-promotional messages related to your inquiries or our ongoing business relationship.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website and providing your information, you consent to the transfer of your information to Canada and other countries where we operate.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Shomxellath
2802 Dundas St W, Toronto, ON M6P 1Y5, Canada
Phone: (416) 901-7464
Email: supportuse@shomxellath.world

We are committed to working with you to obtain a fair resolution of any privacy concerns or complaints.